Mr. Chrappah brings to this role his years of experience as a government executive as well as a successful entrepreneur with a reputation for finding innovative solutions to complex challenges. He most recently led the Department of For-Hire Vehicles. Previously, he served as the Deputy Chief Information Officer for the Child and Family Services Agency where he implemented innovative technology solutions leveraging analytics, mobility, cloud, APIs, and user-oriented design for an 800+ workforce to improve child welfare outcomes. Mr. Chrappah earned his MBA in Strategy and Marketing from the University of Maryland’s Robert H. Smith School of Business and received his Bachelor of Arts in Economics from the American University.
In September 2017 The International Association of Transportation Regulators (IATR) named Ernest Chrappah, the then Director of the Department of For-Hire Vehicles (DFHV), the “Regulator of the Year” at their 30th Annual Conference in Austin, Texas.